Privacy Policy

Applied for Guests and Members

Last updated: 01 Dec 2022

Introduction

We know that sharing your personal information with us is based on trust. We take this seriously and are committed to ensuring that we respect your privacy when you visit our website or use our services. Please review this Statement carefully to learn about our privacy practices. We operate an online service that provides users with recommendations for resturant and place to eat. To start with an important fact: We shall never sell your email address to 3rd parties - period. We will only share your details with 3rd parties that you expressly consent to being shared with. We take your right to privacy seriously and want you to feel comfortable using our platform (website, apps and other digital services). This Privacy Policy deals with personally identifiable information (referred to as "Data" below) that may be collected by us on our site. This Policy does not apply to other entities that we do not own or control or persons that are not our employees, agents or within our control. Please take time to read our Terms and Conditions.

1. Processing of Data

DerNham processes your personal data that we receive from you as part of our business relationship. The information and data concerning you are necessary for the management of your order / your booking and additional services. Personal data includes your personal details (e.g. name, address, contact details, nationality). In addition, this may include order / booking data (e.g. payment orders), data from the fulfilment of our contractual obligation (e.g. insurance details), advertising and documentation data (e.g. browser records), register data, image and sound data (e.g. telephone recordings), information from your electronic communication with us (e.g. cookies) as well as data for compliance with legal requirements. Please take note that your user name, e-mail address, or other submissions that you make on this site may contain your real name or other personally identifiable information and, as a result, may appear on this site. Like many platforms, we may also automatically receive general information that is contained in our server log files such as your IP address and cookie information. Information about how advertising may be served on this site (if at all) is set forth below. DerNham uses 3rd party payment gateways, there are Payway of ABA Bank, Pipay, Wing, to ensure your personal and sensitive credit card information is securely stored. Your credit card details are NOT stored on DerNham, instead your information is securely stored and encrypted with these 3rd party companies when every booking you have made will be redirected to their payment platform to process the payment. DerNham and its employees are unable to view your cardholder information as these payment gateway companies truncate your credit card details.

2. Use of Data, Purposes and Legal Basis of the Data Processing

We process your personal data for the order management / your booking and the execution of your orders and all activities required for the operation and management of a restaurant broker. We may use Data to customize and improve your user experience on this site and to contact you. We will make efforts so that your Data will not be provided to third parties unless: (i) provided for otherwise in this Privacy Policy; (ii) we obtain your consent, such as when you choose to opt-in or opt-out to the sharing of Data; (iii) a service provided on our site requires the interaction with or is provided by a third party, by way of example an Application Service Provider; (iv) pursuant to legal process or law enforcement; (v) we find that your use of this site violates our this Policy, Terms and Conditions, other usage guidelines or as deemed reasonably necessary by us to protect our legal rights and/or property; (vi) or (vi) this site is purchased by a third party whereby that third party will be able to use the Data in the same manner as we can as set forth in this Policy. In the event you choose to use links that appear on our site to visit other platforms, you are advised to read the privacy policies that appear on those sites.

3. Recipients of Data

We will transfer your data to the restaurant operator who will carry out the restaurant you booked. Your data may therefore be transferred to a party outside Cambodia (a “third country”), if the restaurant operator you chose resides in a third country and / or the restaurant takes place in a third country. By choosing an restaurant operator in a third country / a restaurant that takes place in a third country you are aware of the fact that the transfer of personal data to a third country is necessary for the performance of the contract between you and DerNham and / or the implementation of pre-contractual measures taken at your request, and / or necessary for the conclusion or performance of a contract concluded in your interest between DerNham and the restaurant operator. We share personal data with advertising partners, including your email address, as part of the marketing of our services through third parties (to ensure that relevant advertisements are shown to the right audience). We strive to only share email addresses in hashed form to enable the matching of your email address with an existing customer database so that your email address cannot be used for other purposes.

4. Information Security

Our Website and App has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

5. Cookies

Like many platforms, we set and use cookies to enhance your user experience, such as retaining your personal settings. Advertisements may appear on our platform and, if so, may set and access cookies on your computer and is subject to the privacy policy of those parties providing the advertisement.

6. Children

We do not allow persons who are ages eighteen or younger to become members of this site or application.

7. Editing or Deleting Your Account Information

We provide you with the ability to edit the information in your account by signing into your Account. You may request deletion of your user account by contacting us. Content or other data that you may have provided to us and that is not contained within your user account, such as posts that may appear within our forums, may continue to remain on our site at our discretion even though your user account is deleted. Please see our Terms and Conditions.

8. Changes to this Privacy Policy

We may make changes to this Policy from time to time without notification.

9. NO GUARANTEES

While this Privacy Policy states our standards for maintenance of Data and we will make efforts to meet them, we are not in a position to guarantee these standards. There may be factors beyond our control that may result in disclosure of data. As a consequence, we disclaim any warranties or representations relating to maintenance or nondisclosure of Data.

10. Contact Information

If you have any questions about this Policy or our platform, please feel free to at the following address:

PROINTIX Technology Co., Ltd
#0677, Group 25, Banteay Chas, Slor Kram, Siem Reap, Cambodia 17251
Phone: (+855) 69 955 545
Or by email: service@dernham.app